Skip to main content

​
General Questions

Yes, the launcher is safe. Some antivirus software may flag it as suspicious because it downloads and modifies game files. You may need to add an exception for the launcher in your antivirus settings.
No, you do not need to own the games on Steam. The launcher can download all game files directly. However, if you already own the games, the launcher can use your existing installation.
No! The CB Launcher allows you to download games directly without needing a torrent or Steam version.
No. Our launcher is not affiliated or endorsed by AlterWare, Aurora, or Horizon MW. Please do not contact the original client maintainers with support requests regarding the launcher.
The CB Launcher games only support English. Multi-language support is not available at this time.
The Auto setting is recommended as it automatically selects the fastest server for you. If you experience slow speeds, try manually selecting your closest region (NA or EU).
You can check where game files are stored by visiting the settings page for the desired game and navigating to it’s install path.

​
Download Issues

This can happen for a few reasons:
  • Server Overload - High traffic can slow downloads significantly
  • Large Files - Some game files (especially Infinite Warfare) are 10GB+ and can stall progress bars
  • Storage Type - Downloads may be slower on HDDs vs SSDs
Solution: Be patient and let the download continue. It may appear stuck but is still downloading in the background. If it stays stuck for hours, try restarting the download.
The servers can get overloaded when many users are downloading simultaneously. Download speeds may be throttled during peak times. Make sure the closest download server to you is selected in settings.

​
Troubleshooting

There are several common causes:
  1. Missing Dependencies - Install the required redistributables first
  2. Windows 11 Core Isolation - If you’re on Windows 11, you may need to disable Core Isolation and run the client as admin.
  3. Steam Required - Some games require Steam to be running (you don’t need to own the game, just have Steam open)
  4. Corrupt Files - Verify your game files in the launcher
Make sure you’re selecting the correct folder:
  • For Steam games, select the game’s main folder (not the Steam folder)
  • For torrented games, select the folder containing the game executable
  • The folder should contain files like the game’s main .exe or data files
  • Make sure your drivers are up to date
  • Try lowering graphics settings
  • Close unnecessary background applications
  • Verify your game files in the launcher

​
Still Need Help?

If your issue isn’t covered here:
  1. Check the Discord support channel for similar issues
  2. Provide detailed information when asking for help:
    • What game you’re having issues with
    • Any error messages or codes
    • What you’ve already tried
    • Your Windows version (10 or 11)
Join our Discord for support.