This page covers common issues and questions specific to individual game clients. For launcher-related issues, see the Launcher FAQ.Documentation Index
Fetch the complete documentation index at: https://docs.cbservers.xyz/llms.txt
Use this file to discover all available pages before exploring further.
General Game Issues
Why won't my game launch or start?
Why won't my game launch or start?
- Missing Dependencies - Install the required redistributables first
- Windows Security Settings - In Windows Security settings, go to App & browser control → Exploit protection settings and turn off “Force randomization for images”. Then, go to Device security → Core isolation details and turn off “Memory integrity”. Restart your PC after making these changes. If the game still doesn’t launch, try running the game’s executable as administrator (right-click → Run as administrator).
- Steam Required - Some games require Steam to be running (you don’t need to own the game, just have Steam open)
- Corrupt Files - Verify your game files in the launcher
Why does my game say 'Steam must be running'?
Why does my game say 'Steam must be running'?
-nosteam to the game’s launch properties, though this doesn’t work for all games.How do I change my in-game name?
How do I change my in-game name?
~) key and type:HMW (HorizonMW)
I tried all the steps above and I'm still crashing on HMW
I tried all the steps above and I'm still crashing on HMW
How do I unlock all items in HMW?
How do I unlock all items in HMW?
How do I fix the 'Disk read imagefile59' error?
How do I fix the 'Disk read imagefile59' error?
config_mp.cfg from your players2 folder. When you load back up, you’ll need to redo your settings.Then, make sure you keep “Fill remaining memory” turned off. This can be found in Options → Graphics.IW7-Mod (Infinite Warfare)
All options in the menu are locked
All options in the menu are locked
I'm getting 'Disc Read Errors'
I'm getting 'Disc Read Errors'
I'm getting 'Memory Errors'
I'm getting 'Memory Errors'
My game is stuck on '[Updater] Downloading file X'
My game is stuck on '[Updater] Downloading file X'
Game gets stuck loading or shows a black screen when starting Muliplayer or Zombies match
Game gets stuck loading or shows a black screen when starting Muliplayer or Zombies match
~) key and enter:IW6x (Ghosts)
My controller or mouse isn't working in the menus
My controller or mouse isn't working in the menus
Playing with Friends
How do I play private matches with friends?
How do I play private matches with friends?
My friend gets disconnected when trying to join my private match
My friend gets disconnected when trying to join my private match
Still Need Help?
If your issue isn’t covered here:- Check the Launcher FAQ for general issues
- Check the Discord support channel for similar issues
- Provide detailed information when asking for help:
- What game you’re having issues with
- Any error messages or codes
- What you’ve already tried
- Your Windows version (10 or 11)

